FAQs
Thank you for visiting us at Oh Bessie! Maybe you have some questions about our store. If you do not see your answer below, please feel free to email us at info@ohbessie.com.
ABOUT THE BESSIES
Quality is very important to us. We start with the highest quality materials and methods and strive to be as environmentally friendly as possible. We are proud to craft every item in our shop in the U.S.A.
WHO IS BESSIE?
Bessie was a famous cow. You may know of her more famous sister, Elsie. In our world, she is an exclamation. Try it! From now on, when you see something that surprises you or wows you, just say, "Oh Bessie!" Score one more for your happiness quotient.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept most major credit cards and PayPal.
DO YOU OFFER GIFT CARDS?
Stay tuned. Gift cards are in the works.
WHAT IS YOUR RETURN/EXCHANGE POLICY?
If you're not fully satisfied with your Oh Bessie! order, you may return undamaged, tagged products (in their original packaging) within 21 days from the date you received them.
Unfortunately, return shipping costs are up to you, along with a $5 restocking fee. Email us at info@ohbessie.com to let us know that you would like to return a product and we will email you with instructions. When we receive the returned items, we will credit your account, minus the restocking fee, but it may take a few days before the credit appears on your statement.
If your t-shirt or onesie needs to be exchanged for size, please send it back and we will process the exchange in a timely manner.
We package and ship your products with care, but sometimes things happen! If your shipment arrives damaged in any way, please contact us at info@ohbessie.com and we will work out a plan to exchange your product.
I'M EXCITED TO RECEIVE MY BESSIE. WHEN WILL MY ORDER GO OUT AND HOW LONG WILL IT TAKE TO ARRIVE? DO YOU SHIP INTERNATIONALLY?
Orders will typically be processed and shipped out within 3 - 7 business days. You will be notified if an item is on backorder.
We ship all over the planet, as long as you have an address that the major shipping companies recognize. Please allow extra time for delivery if your order is shipping outside of the U.S.
DO YOU OFFER WHOLESALE ACCOUNTS?
Please email us at info@ohbessie.com if you want to start a conversation.
Thanks for shopping with us! We want you and your little ones to love our products and hope you will come back often!
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